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Bank Customer Alert: these 5 important rules change from May 1

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Bank Customer Alert: India’s banking sector is set for a major change from May 1. These 5 important rules change from May 1. The Reserve Bank of India (RBI), along with several major public and private sector banks, has introduced new rules and changes that will significantly impact millions of account holders across the country.

From changes in ATM withdrawal limits to revised charges for UPI transactions, these modifications aim to streamline services, improve digital banking security, and promote greater transparency.

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Table of Contents:

1. Banking System Changes: New ATM Withdrawal Charges and Free Limit Adjustments

2. Changes in UPI Transaction Limits and Charges

3. Bank Locker Agreement Mandate

4. Revised Timings for NEFT and RTGS Transfers

5. Monthly Average Balance (MAB) Rule Updates

How these banking changes will affect you:

In this article, we explain all five changes that will take effect on May 1, explaining how they will affect your savings, debit card use, online transactions, and banking schedules.

New ATM Withdrawal Fees and Free Limit Adjustments. Several banks are revising their ATM withdrawal policies from May 1. Earlier, customers were enjoying 5 free ATM withdrawals per month, but this limit is being restructured.

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Key Changes:

Free ATM withdrawals reduced from 5 to 3 for non-home branch usage

After limit: Rs 21 per transaction chargeable.

Home branch ATM transactions remain unchanged for most banks

Premium account holders may receive up to 5 free transactions

Impact: Customers using ATMs frequently will have to be mindful of these changes to avoid additional fees.

2. Changes in UPI Transaction Limits and Charges

To regulate the growing volume of UPI transactions, some banks and third-party UPI providers are aligning with NPCI’s latest framework.

New Guidelines:

A new upper limit of Rs 1 lakh per day for standard users

UPI Lite introduced for small-value transactions under Rs 200

Charges on merchant transactions above Rs 2,000 (approx 1.1%)

No charges for peer-to-peer (P2P) transactions

3. Bank Locker Agreement Mandate

The RBI directive to ensure safety and transparency in the use of bank lockers is now binding on all customers. If you have not yet signed the revised locker agreement, May 1 is the deadline.

What You Need to Do:

Visit your bank and sign the new locker agreement

Carry valid identity proof and locker details

Non-compliance may lead to locker deactivation or penalties

Key Points:

Banks are liable only for damages due to negligence

Locker visits will now be digitally logged for security

Banks must inform customers of any locker changes in advance

Revised Timings for NEFT and RTGS Transfers

The RBI is implementing time adjustments to encourage round-the-clock digital transactions.

Updated Timings:

NEFT: 24×7 available including weekends and holidays

RTGS: Now available till 11:30 PM (earlier till 6:00 PM)

Increased backend efficiency for bulk transactions

Table: New Digital Banking Timings

NEFT – 8:00 AM to 7:00 PM – 24×7 all days

RTGS – 8:00 AM to 6:00 PM – 7:00 AM to 11:30 PM – All days except 2nd & 4th Saturdays

IMPS – 24×7 all days

UPI – 24×7 all days

5. Monthly Average Balance (MAB) Rule Updates:  Several private banks are modifying the Monthly Average Balance requirements for savings accounts.

MAB for urban branches revised to Rs 5,000 (from Rs 3,000)

Rural and semi-urban branches continue with Rs 2,000

Penalties for non-maintenance will now start from Rs 100 per month

Digital-only accounts may be exempt from MAB requirements.

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