This Bank’s Netbanking, Mobile Banking Won’t be Available on November 8. Check Details

Citibank has informed its customers about a scheduled downtime on Monday (November 8). The oytage will continue for 45 minutes, according to an email communication from the bank to its customers. The downtime is expected to last between 3 am and3:45 am on Monday morning.

During this period, Citibank online and mobile banking along with IVR service and Self Service will remain affected. In the communication, the bank emphasises that Citibank credit card holders can now raise disputes about any Citi credit card transaction through the 24×7 helpline.

The bank has 20 lakh credit card customers in India and was one of the very few credit providers in the country. Earlier in October this year, the bank services remained affected for nine hours due to maintenance work on October 16 and 17. Citibank is one of the first few private banking entities in India and its existence in the Indian market dates back to the early 20th century when India was still under British occupation.

Citibank’s website claims that it opened its first office in India in 1902. However, its decision to exit the retail banking market of India came as a rude shock for many. Citibank winded its retail banking business across 13 international markets including India, Europe, Middle East and the African region in April this year.

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