A massive network outage in Canada that took out mobile and internet networks at the country’s top telecoms provider was improving late Friday, the company said, after disrupting services including banking, calling, cashless payments and policing. Massive network outage in Canada: effect cashless payments, police and bank.
Telecoms firm Rogers reported progress late in the day, stating that “wireless services are starting to recover,” according report. As per NetBlocks, an internet watchdog group, a quarter of Canada’s internet connections were “knocked out.”
Rogers is Canada’s top mobile carrier, with more than 11 million wireless subscribers and nearly three million internet users, collectively controlling along with Bell Inc. and Telus Corp. almost 90 percent of the wireless market, AFP reported.
Additionally, Canada’s Industry Minister Francois-Philippe Champagne said he had spoken with the Rogers CEO and shared “the frustration of millions of Canadians.” Champagne took to Twitter to share, “this unacceptable situation is why quality, diversity & reliability are key to our telecom network.”
According to media reports, the police in several Canadian cities including the capital Ottawa and Toronto came out with a warning that people were unable to call 911 for emergencies due to the outage. Montreal also said its municipal services line was down.
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Meanwhile around the country, Rogers customers complained about not being able to make calls or use the internet. Several major banks said money transfers and cashless payments could not be processed. Telephone and online banking, as well as ATM withdrawals, were also affected.
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